When people think about aviation, an image that comes to mind is of the pilot in the cockpit–think Tom Cruise in Top Gun! But no mission succeeds on the strength of the pilot alone. Every flight depends on the teams on the ground who monitor systems, track signals, and help coordinate each move. Air traffic control, mission control, and their counterparts exist because no one in the cockpit can adequately divide their attention across a dozen competing priorities. If something is wrong with the flight plan for instance, pilots rely on their team to highlight an issue, resolve it, and keep the mission steady—all while the flyer stays fixed on the target ahead.
At ACE IoT, we’re bringing that same principle to Smart Building Support. Across projects and clients, we’ve seen that there are often only a couple of people (sometimes just one person!) who have a very wide range of operational technology (OT) issues they need to operate, monitor and troubleshoot. Over these past 7-years, we’ve built software tools to help small teams accomplish their goals. This year, we have launched a software-enabled service called ACE Ground Control to provide even greater support for facilities teams working to implement, support and operate smart building applications.
